Integrating web-based systems

Integrating web-based systems

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Web-based systems are typically integrated less for direct control of room features and more in search of operational efficiencies, for example:
  • Arming welcome lights when a guest checks in
  • Showing room occupancy state in a Property Management System (eg. Opera or MEWS)

Workflow for building an integration to an external web service

  1. Create an API key for the external system by requesting it via email
    1. In your request, tell us that you are integrating a web-based system, we will give you a Site Group Key, which allows access to all rooms
    2. Store the API key in a secure place
  2. Store a mapping between the needed object IDs in the external system and Mount Kelvin
  3. Build your application
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